Mark has extensive experience leading organisations across different sectors to deliver a high-performance culture, operational excellence and outstanding customer service. His most recent role before Orbit was as Managing Director at the multi-national construction company, Balfour Beatty PLC, where he led a successful transformation.
During his time at Orbit, Mark has successfully secured further significant investment to support Orbit’s development programme, driven a range of improvement to enhance Orbit’s customer service, completed a business-wide transformation programme and successfully established Orbit as a Sunday Times Top 100 company, alongside ROSPA gold accreditation for health and safety.
Previously, Mark implemented a growth strategy at Peverel Property Services, managing services to 200,000 homes, and helping establish the organisation as the leader in its field. He also held the position of Chief Executive at City West Homes for five years, directing the strategic and cultural development of the organisation to substantially increase performance and drive customer service to sector leading levels.