Interview stage

Great news, you’ve been shortlisted for an interview, and we want to meet you to find out what you can bring to the role. Depending on the role and requirements, this may be a one stage or multiple stage interview and we may ask you to complete assessments beforehand, or as part of the process. This will be confirmed to you ahead of the interview.

You’ll be invited to your interview either via email or phone, and you’ll be able to choose the most suitable time from a range of options.

Your interview will take place either via Microsoft Teams, or in person at one of our sites or offices. Once this is confirmed a member of the Resourcing team will send you a full interview confirmation including role profile, details of your panel, and company information to help you prepare for the interview.

Interview preparation

If your interview is in person

Plan your journey and make sure you allow plenty of time to arrive at the location and please tell us in advance if you require any reasonable adjustments for the interview.

If your interview is on Teams

Test the link to make sure you have it downloaded correctly. On the day, have your device well charged or plugged in and make sure you’re sitting in a quiet space so you can focus.

Ahead of the interview, review your interview confirmation and carry out some research about Orbit to find out how we work. Our Careers website and main Orbit Group website contain a wealth of information.

We use the STAR technique in our interviews. STAR stands for:

  • Situation - the situation you had to deal with
  • Task - the task you were given to do
  • Action - the action you took
  • Result - what happened as a result of your action and what you learned from the experience

You can use the STAR method to structure the examples you give to questions during the interview to highlight particular skills and qualities you have.

Think of some examples of work experience that link to the role to showcase your achievements. Make sure you provide tangible results and showcase what you achieved or learned.

Be clear about why you want to work for Orbit and carry out this particular role– we are looking for employees with a passion and drive to work in housing and support our customers.

During the interview

  • Please ensure you are comfortable – feel free to bring notes and a drink.
  • If you don’t hear the question fully – we can repeat it.
  • Try to answer the questions using the STAR technique and link to the role and aims of the business where you can.
  • If you go off on a tangent – start again.
  • Ask the panel any questions.
  • Most importantly, relax and enjoy it as we want to meet the real you!


As part of your application, we may ask you to complete an assessment – this will be explained clearly to you by one of the team. Dependant on role, examples include an Excel test, online personality assessment and letter writing.


Following the interview, one of the Resourcing team will ring you with an outcome, if you have been successful, we will talk you through the offer and follow this up with a letter and contract.

If you’re unsuccessful this time, we will call and talk through the feedback with you. There are circumstances where you interview well and hit a benchmark but get outscored by another candidate. If this happens, we will ask to keep your information for future roles within the business.