Orbit renews mental health support for fifth year

Orbit has renewed its partnership with Togetherall for the fifth consecutive year meaning that customers can continue to access free round-the-clock mental health support.

Togetherall is an online peer support community which offers a safe and anonymous online space where individuals can connect with a global community of peers through shared lived experiences, available 24/7/365 and moderated by real, live, licensed clinicians.

Orbit customers can access the platform via its Better Days programme which offers a range of free services to every customer designed to support financial and digital inclusion, mental wellbeing, employment and skills.

Of all Orbit customers who have used the platform since April 2023 to present:

  • 67% have no other formal mental health support outside of this
  • 22% have no support at all outside of the platform (including family and friends)
  • 79% live alone or are a single parent
  • 55% are unemployed or unable to work due to illness or disability
  • The most common tags in community conversations were anxiety, anger, PTSD/trauma and stress.

Helen Gleadell, Better Days Manager for Orbit commented: “We are thrilled to renew our successful partnership with Togetherall, a leading digital mental health service. This collaboration signifies our commitment to providing accessible, supportive, and community-driven mental health solutions. Together, we are dedicated to breaking down barriers to mental health support and fostering a safe, inclusive environment where everyone can share, listen, and support each other. Our partnership with Togetherall demonstrates our shared belief in the power of community in promoting well-being.”

Matthew McEvoy, CEO of Togetherall added: “Working in partnership with Orbit has been fantastic, and we are thrilled to continue supporting their residents with digital peer support. Orbit’s team has been so driven to work collaboratively and to integrate our service within their pathways of care. Providing digital peer support for Orbit’s residents has allowed us to reach and engage individuals that may not have otherwise come forward for mental health support, helping to combat loneliness and isolation. We look forward to an ongoing fruitful partnership and continuing to provide a safe, online community for Orbit’s residents.”