Our key objectives

Our Sustainability Strategy is organised into the four themes: Our Customers, Quality Homes and Places, Our Planet and Our People.

Each theme sets out our key objectives:

Our Customers

Our Planet

Our People

Quality Homes and Places

Read our Sustainability Strategy

Developed with customers, colleagues and other stakeholders, our new Strategy sets out clear objectives and targets for each of its four pillars: Our Customers, Quality Homes and Places, Our Planet, and Our People. These range from delivering social value and positive customer interventions, to achieving net zero carbon, and reducing its gender pay gap.

Read our annual sustainability report

Read our Strategy

Our Customers

  • Work with our customers to shape our services and involve them in the decisions that affect their homes and communities
  • Support our customers to maintain their tenancy and fulfil their potential
  • Invest into our communities to deliver social value
Read more

Our Planet

  • Environmental stewardship to drive positive change
  • Climate action to become net zero carbon
  • Enhancement of outdoor spaces to promote biodiversity
  • Sustainable consumption to achieve a Zero Waste, circular model
Read more

Our People

  • Create inspiring leaders and maximise our colleagues career satisfaction
  • Provide high quality, safe working environments
  • Create a diverse and inclusive workplace
Read more

Quality Homes and Places

  • Provide high quality, affordable homes
  • Invest in the decarbonisation of our homes
  • Provide safe, healthy places to live
  • Create sustainable living environments
Read more

"Sustainability is integral to our 2030 strategy and we are proud to have established our net zero carbon roadmap and sustainability commitments, enhancing how we operate in a socially responsible and sustainable way. We will continue to adapt and shape this approach in order to maximise the positive impact we make as an organisation and to meet the challenges our customers and communities are facing. It is vital that Orbit does all it can to help support them and create a better society for the future through collaboration, both internally and across the social housing sector as a whole. Orbit’s sustainability strategy is embedded within our overarching Orbit 2030 strategy, and it will be central to achieving our vision."

Facts about our impact

38.5% net zero carbon reduction in our operation since 2018 baseline

83.54% of our homes rated EPC C or above

£19.2 million of social value generated in 2022/2023

ISO14001: 2015 accredited

Five consecutive years of being awarded gold health and safety award from the Royal Society for the Prevention of Accidents (RoSPA)

Awarded International Safety Award by the British Safety Council

Organisations we're aligned with