We are one of the leading builders of new affordable homes for rent and shared ownership in the UK. We seek to provide sector leading homes that delight our customers, through a genuinely tenure blind approach to design, layout, specification and customer experience, ensuring that we create homes and communities that our customers love with all the support they need throughout the process.

Our developments range from small schemes in rural villages, through to large urban regeneration projects across the Midlands, East and the South East.

We build a variety of homes from one bedroom apartments through to larger family homes.  Our strategic partnership with Homes England has helped support our 2030 Strategy commitment to deliver 5,700 new homes by 2030.

Our developments include a mix of tenures, including market sale, shared ownership and social rent homes to ensure we create balanced and sustainable communities that will flourish. 

Visit Orbit Homes

Reinvesting into our communities

When customers buy a market sale or shared ownership home from us, they are directly influencing the lives of thousands of individuals in the UK as we share Orbit Group’s socially driven, commercially minded ethos and our impact reaches far beyond the homes we build and sell. We reinvest our profits into our communities, to support our tenants and create better places to live; we also partner with social enterprises to deliver even greater benefit from the money we invest.

Read more

Outstanding customer service

We recognise that buying or moving into a new home can be very daunting and that is why our highly trained and approachable team of Sales Consultants are on hand to explain the process and support our customers every step of the way. We also provide a dedicated Customer Care team who proactively deal with any queries or issues once our customers move into their new home.

We are therefore proud to have been awarded the renown 5* Housebuilder accolade by the Home Builders Federation in 2024, as well as the Outstanding Achievement Award for Customer Satisfaction from In-house Research for housebuilders with a Net Promoter Score of 70 or above. These independent awards are based on feedback from customers six weeks after they have moved into their new home and, in 2024, over 95% of our customers would recommend us to a friend.

Read more here

Sector leading designs and specifications

We are proud of our sector leading, tenure blind house designs and specification. All our homes are built to Royal Society for the Prevention of Accidents (RoSPA) Safer by Design Gold Standard, ensuring that our homes are amongst the safest on the market. Whether customers purchase from us by market sale, shared ownership, or move into a social rent home, they receive the same commitment to sector leading design, specification, and safety, coupled with outstanding customer service.

Read more here

Orbit Homes has set a standard of being an early adopter of our 'Safer by Design framework ' that offers achievable ways to reduce the number of domestic accidents. RoSPA wants to make houses of the future safer places to be and we are delighted to have Orbit Homes as a partner in this journey.

Building Buddies

Launched in 2023, our exciting new 'Building Buddies' educational programme, gives primary school children first-hand insight into how homes are built.

Children aged 7 to 11 are invited to experience a hands-on site visit, where they can develop their knowledge and skills by safely exploring the site, speaking to our Orbit Homes development team, learning the importance of health and safety, and discover how brand-new houses are constructed and the exciting careers in housebuilding. Children also have the opportunity to build a home of their own, with a special 3D model house, whilst teachers can also download a support pack and classroom resources.

 

More about Building Buddies

Look After Your Mates

Our ‘Look After Your Mates’ campaign is designed to reinforce our existing health and safety procedures by encouraging site teams to take responsibility for their own safety, look out for each other, point out bad or unsafe practice, and take note of colleagues’ mental health.

Posters are displayed across all Orbit Homes construction sites, each featuring some of the most common construction hazards, such as correct use of PPE, leaving site safely, dust suppression, slips, trips and falls, and mental health awareness.

New Orbit Homes colleagues also learn about the campaign as part of their induction and the logo is displayed on all new high vis jackets to ensure the message stays front of mind at all times, so everyone can #GoHomeSafe.

Customer Charter & Customer Care

Our Customer Charter fully complies with the Consumer Code for Home Builders, a code which aims to ensure that buyers of new homes are treated fairly and are given reliable information about their purchase.

Last year, we became one of the first housing associations to register with the New Homes Quality Board (NHQB), furthering our commitment to ensuring our customers receive an excellent service and high-quality home, and it adheres to the principles of the Code for all customers, whatever their tenure.

Read the Orbit Homes Customer Charter

Development showcase